Contact Us
Thank you for shopping with Clarorcia.
Clarorcia is owned and operated by Nanchang Xiaofenjia Technology Co., Ltd.
Nanchang Xiaofenjia Technology Co., Ltd. is the legal business entity responsible for operating clarorcia.com, including order processing, customer communication, shipping support, returns, refunds, and other services related to purchases made through our store.
We want customers to have clear access to information and appropriate support throughout every stage of their shopping experience.
Before contacting us, you may wish to review our FAQ and relevant store policies for answers to common questions regarding orders, shipping, delivery, payments, returns, and refunds.
If you need additional assistance, our customer service team will be happy to help.
Customer Service
Our support team can assist with questions regarding:
- Product information and general product inquiries;
- Order confirmation and order status;
- Shipping, delivery, and tracking;
- Checkout and payment-related questions;
- Eligible order updates or cancellation requests;
- Return and refund requests;
- Damaged, defective, missing, or incorrect items; and
- Other purchase-related or after-sales concerns.
For assistance, please contact us using the information below:
Customer Support Email:
service@clarorcia.com
Business Phone:
+86 791 8389 9973
Customer Service Hours:
9:00 AM–6:00 PM PDT
For questions regarding an existing order, please include your order number and a brief description of the issue.
Providing complete and accurate order information helps our team locate your purchase and respond more efficiently.
Company Information
Brand Name:
Clarorcia
Legal Company Name:
Nanchang Xiaofenjia Technology Co., Ltd.
Website:
clarorcia.com
Registered Business Address:
Room 902, Building 3, Phase II, Huigu Industrial Park, Honggutan District, Nanchang City, Jiangxi Province, China
Customer Support Email:
service@clarorcia.com
Business Phone:
+86 791 8389 9973
Customer Service Hours:
9:00 AM–6:00 PM PDT
Response to Customer Inquiries
We make reasonable efforts to review and respond to customer inquiries during our regular customer service hours.
Response times may vary depending on inquiry volume, weekends, public holidays, promotional periods, or other circumstances that may temporarily increase customer service demand.
For order-specific inquiries, please include your order number and any relevant details so that our team can review your request and provide assistance more efficiently.