Privacy Policy

Thank you for visiting Clarorcia, operated by Nanchang Xiaofenjia Technology Co., Ltd. (the “Company”). We are committed to providing a secure and convenient online experience while respecting and protecting your personal privacy.

This Privacy Policy explains the types of information we may collect when you visit clarorcia.com (the “Website”). The Website, together with the features, functions, and services made available through it, are collectively referred to as the “Services.”

This Policy also explains how the Company may collect, use, process, and share your information, as well as certain choices you may have regarding the use of your personal information.

By accessing or using the Services, you acknowledge that your information may be collected and processed in accordance with this Privacy Policy and applicable law. Where necessary to provide our Services, information may also be processed or stored in locations where our service providers operate, subject to applicable legal requirements.

If you do not agree with this Privacy Policy, you should discontinue use of the Services.

Q: What Information Does the Company Collect?

A: The Company may collect information in several ways depending on how you interact with our Services.

Information From Your Interactions With Us

We may collect information that you provide directly, as well as information relating to your transactions and other interactions with us.

This may include information provided when you use the Services, make a purchase, subscribe to newsletters or mailing lists, participate in surveys, promotions, contests, or similar activities, send a gift to another person, or otherwise communicate with us.

When you make a purchase, we may also collect information required to complete the transaction, such as your billing and shipping details.

Information You Provide About Other People

If you use the Services to send an order, gift, message, or other communication to another person, we may collect information relating to that individual.

Such information may include their name, telephone number, email address, and/or delivery address where necessary to complete the requested service.

Information Collected Automatically

When you visit our Website, we or our service providers may use cookies, pixels, web beacons, log files, JavaScript, and similar technologies to collect certain information about your device and your use of the Services.

This information may include your browser type, operating system, device model, pages viewed, links selected, IP address, device identifiers, referring website, time spent on the Website, repeat visits, and other website usage information.

We may also collect information about your interactions with certain emails or online advertisements, such as whether an email was opened or a link was selected.

This information may be used to analyze Website performance, understand how visitors interact with our Services, improve functionality, remember preferences, and provide a more relevant shopping experience.

Information From Third-Party Sources

We may receive information from third-party sources to supplement, verify, or update information that you provide to us or that is collected automatically.

For example, third-party information may be used to verify address details, help detect fraudulent activity, or improve the accuracy of customer information.

If you interact with Clarorcia through a third-party platform, including certain social media services, we may also receive information based on the permissions and settings you have selected on that platform.

Combining Information

We may combine information collected from different sources.

This may include information you provide directly, information collected automatically through the Website, information associated with different devices, and information obtained from third-party services.

Combining information may help us better understand how customers use our Services, manage transactions, improve Website functionality, and provide a more personalized experience.

Third-Party Analytics and Advertising

We may use third-party analytics, advertising, measurement, or tracking services to better understand how visitors use the Website and how our Services perform.

These third parties may use cookies, pixels, web beacons, log files, or similar technologies to collect and store certain information about Website activity.

Third-party providers may also combine information collected through our Website with information obtained from other sources in accordance with their own privacy policies.

We do not control how independent third parties use their own cookies or tracking technologies.

Q: What Choices Do I Have Regarding Tracking Technologies?

A: Certain cookies are necessary for important Website functions.

By using the Services, certain essential cookies may be placed on your device where required for the Website to operate properly.

Your browser may allow you to block, limit, or delete certain cookies. However, restricting essential cookies may prevent some parts of the Website or Services from functioning correctly.

Necessary Cookies

Necessary cookies are essential for the basic operation of the Website and allow you to access important features of the Services.

For example, these cookies may be used to keep your session active, remember products placed in your shopping cart, support checkout functionality, and maintain essential Website settings.

Without these cookies, certain Services and Website features may not function as intended.

Q: How Does the Company Use My Personal Information?

A: We may use personal information collected through the Services for legitimate business and operational purposes, including to:

  • Process and fulfill customer orders;
  • Confirm purchases and provide order-related communications;
  • Arrange shipping and delivery;
  • Process payments, refunds, returns, and cancellations;
  • Provide customer service and respond to inquiries;
  • Maintain and improve the Website and Services;
  • Personalize certain Website features and customer experiences;
  • Detect, investigate, and help prevent fraud, misuse, security incidents, or unauthorized activity;
  • Analyze Website performance and customer interactions;
  • Send marketing or promotional communications where permitted by applicable law;
  • Maintain business and transaction records;
  • Enforce our policies and contractual terms; and
  • Comply with applicable legal, regulatory, tax, accounting, or reporting obligations.

We may also use information for other purposes that are reasonably related to the circumstances in which it was collected or where otherwise permitted by applicable law.

Q: How Does the Company Share Personal Information?

A: We may share personal information with third parties when reasonably necessary to operate our business and provide the Services.

These parties may include:

  • Payment processors and payment service providers;
  • Shipping carriers, fulfillment centers, and logistics providers;
  • Website hosting and ecommerce service providers;
  • Customer support and communication providers;
  • Analytics, advertising, and marketing service providers;
  • Fraud prevention, security, and verification providers;
  • Professional advisers such as legal, accounting, or compliance providers; and
  • Government authorities or other parties where disclosure is required or permitted by law.

We may also disclose information in connection with a business transaction, such as a merger, acquisition, restructuring, financing, sale of assets, or similar corporate event.

Service providers that process personal information on our behalf are expected to use such information only for authorized purposes and in accordance with applicable legal requirements.

We do not authorize service providers to use personal information for purposes unrelated to the services they provide to us, except where independently permitted by law.

Q: How Long Does the Company Retain Personal Information?

A: We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Complete transactions;
  • Maintain order and customer service records;
  • Fulfill contractual obligations;
  • Resolve disputes;
  • Prevent fraud and abuse;
  • Comply with tax, accounting, legal, or regulatory obligations; and
  • Establish, exercise, or defend legal claims where necessary.

The specific retention period may vary depending on the type of information, the nature of our relationship with you, and applicable legal requirements.

When personal information is no longer reasonably required, we may delete, anonymize, or otherwise securely dispose of it in accordance with applicable practices and legal obligations.

Q: What Privacy Rights and Choices Do I Have?

A: Depending on where you live and the laws that apply to you, you may have certain rights regarding your personal information.

These rights may include the ability to request:

  • Access to certain personal information we maintain about you;
  • Correction of inaccurate or incomplete personal information;
  • Deletion of certain personal information;
  • Information about how personal information is used or disclosed;
  • A copy of certain personal information in a portable format;
  • Restriction of certain processing activities; or
  • Withdrawal of consent where processing is based on consent.

Where applicable, you may also have rights relating to certain forms of targeted advertising, profiling, or data sharing.

These rights are subject to applicable legal exceptions and limitations.

To submit a privacy-related request, please contact:

service@clarorcia.com

We may need to verify your identity before processing certain requests in order to protect your personal information and prevent unauthorized access.

Q: How Can I Manage Marketing Communications?

A: If you receive promotional emails from Clarorcia, you may unsubscribe by using the unsubscribe link included in the communication where available.

You may also contact us at:

service@clarorcia.com

to request that we stop sending certain promotional communications.

Please note that even if you opt out of marketing communications, we may still send non-promotional messages that are necessary to manage your account, process transactions, provide customer service, communicate about orders, or comply with legal obligations.

Q: How Does the Company Protect Personal Information?

A: We use reasonable administrative, technical, and organizational measures designed to help protect personal information against unauthorized access, misuse, loss, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

For this reason, although we take reasonable measures to protect personal information, we cannot guarantee absolute security.

Customers should also take reasonable precautions to protect their account credentials and should not share passwords or other sensitive account information with unauthorized persons.

Q: Does the Company Collect Information From Children?

A: The Services are intended for general audiences and are not specifically directed toward children under the age of 13 or any higher minimum age required by applicable law.

We do not knowingly seek to collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact:

service@clarorcia.com

We will review the request and take appropriate steps where required by applicable law.

Q: Is My Information Processed Internationally?

A: Clarorcia is operated by Nanchang Xiaofenjia Technology Co., Ltd.

Because we work with service providers, payment processors, logistics providers, technology providers, and other business partners that may operate in different countries or regions, personal information may be processed or stored outside the country in which you live.

Where personal information is transferred internationally, we seek to handle such information in accordance with applicable legal requirements and appropriate safeguards where required.

Different jurisdictions may have different data protection laws and standards.

Q: Do Third-Party Websites Have Their Own Privacy Practices?

A: The Website may contain links to third-party websites, services, platforms, or applications.

These third parties operate independently from Clarorcia and may maintain their own privacy policies and data practices.

We are not responsible for the privacy, security, content, or data practices of independent third-party websites or services.

We encourage you to review the privacy policies of any third-party service before providing personal information.

Q: How Will Changes to This Privacy Policy Be Communicated?

A: We may update this Privacy Policy from time to time to reflect changes in our Services, business practices, legal requirements, technology, or other operational circumstances.

When changes are made, we may update the Last Updated date at the top of this page.

Where required by applicable law, additional notice may be provided regarding material changes.

We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.

Q: How Can I Contact the Company?

A: If you have questions about this Privacy Policy, your personal information, or your privacy rights, please contact us using the information below:

Brand Name:
Clarorcia

Legal Company Name:
Nanchang Xiaofenjia Technology Co., Ltd.

Website:
clarorcia.com

Business Address:
Room 902, Building 3, Phase II, Huigu Industrial Park, Honggutan District, Nanchang City, Jiangxi Province, China

Customer Support Email:
service@clarorcia.com

Business Phone:
+86 791 8389 9973

Customer Service Hours:
9:00 AM–6:00 PM PDT

Clarorcia is owned and operated by Nanchang Xiaofenjia Technology Co., Ltd.